• Customer Services Test
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Customer Services Test

Customer Services Test

$ 48
$ 48

Duration

90 minutes

Context of use

  • Hiring

Available languages

English

French

The following restriction applies:

Purchase authorized for organizations only. For more information, please contact Pixonality.
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Description

Since October 24, 2023, assessments are available for purchase through Pixonality’s new assessment management platform. Please contact us to set up your account. Read our FAQ to learn more!

This tool assesses the candidate’s ability to interact with customers. It is used mainly in talent acquisition for important technical, professional and customer service positions. It offers an enlightening view of candidates’ proficiency in four key customer service competencies. Each question depicts a short scenario of events likely to happen during interactions between clients and employees.