Customer Services Test
Customer Services Test
Regular price
$ 48
Sale price
$ 48
Regular price
Unit price
per
Duration
90 minutes
Context of use
Context of use
Available languages
Available languages
Description
This tool assesses the candidate’s ability to interact with customers. It is used mainly in talent acquisition for important technical, professional and customer service positions. It offers an enlightening view of candidates’ proficiency in four key customer service competencies. Each question depicts a short scenario of events likely to happen during interactions between clients and employees.